Privacy Policy

Introduction

At Canada Medical Store, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your information. Please read it carefully so you understand what happens when you use our services.

What Information We Collect

We may collect some information about you when you use our pharmacy services. Here are the types of information we collect:

Personal Information: When you register on our pharmacy site, we may ask for your name, email, phone number, address, and other details. We use this information to handle your orders, stay in touch with you, and help you whenever needed.

Technical Information: This includes things like the type of browser you use, your IP address, and details about how you use our pharmacy website, such as the pages you visit and how long you stay on the site. We use this information to improve and make our website easier to use and to ensure it works well on different devices and browsers.

Payment Information: This includes your billing address, credit card number, and other payment details. We collect this data to process your orders safely and ensure your payments are secure. It helps us provide you with the products and services you need without problems.

How We Collect Your Information

We collect your information in a few different ways:

  • When You Provide It to Us: You give us your information when you sign up for our services, fill out forms, or contact us.
  • Automatically: We collect a little information automatically when you visit our pharmacy site, like your IP address and the pages you visit.
  • From Other Sources: Sometimes, we get information from other sources, like your doctor or insurance company, to help us serve you better.
 Why We Collect Your Information

We collect your information for several reasons:

  • To Provide Services: We use your information to deliver your medicine and provide other pharmacy services.
  • To Improve Our Services: We look at how you use our services to make them better.
  • To Communicate with You: We at our pharmacy utilize your contact details to send you updates, respond to your queries, and provide customer support.
  • To Keep You Safe: We use your health information to ensure you get the right medicine and avoid harmful drug interactions.
How We Use Your Information

Here is how we use the information we collect:

  • Delivering Medicine: We use your address and contact information to send your medicine to you quickly, sometimes overnight delivery, with FedEx.
  • Payment Processing: We use your payment information to process your purchases and apply any discounts.
  • Improving Our Services: We look at technical information to see how we can make our website and services better for you.
Who We Share Your Information With

Sometimes, we need to share your information with others. Here is who we may share it with:

  • Doctors and Healthcare Providers: We share your health information with your healthcare expert to ensure you get the proper treatment.
  • Insurance Companies: We share your information with your insurance company to process claims and payments.
  • Service Providers: We share information with companies that help us with things like delivery (like USPS FedEx) and payment processing.
  • Law Enforcement: If the law requires it, we might have to share your information with the police or other authorities.
How We Protect Your Information

We care a lot about your privacy and use different ways to keep your information safe:

Encryption: We use special technology to protect your data when sent over the internet.

Secure Storage: We keep your information in safe places that only certain people can get into.

Training: We teach our staff to handle your information carefully and follow privacy rules and guidelines.

Your Rights

You have certain rights when it comes to your information:

  • Access: You may ask us for a copy of the information we have about you.
  • Correction: If your information is wrong, you can ask us to correct it.
  • Deletion: You may also ask us to delete your information, but we might need to keep some of it to follow the law.
  • Opt-Out: You can choose to stop getting marketing messages from us.
Cookies

Our website uses cookies to make your experience better. Cookies are generally small files saved on your computer. They help us remember what you like and understand how you use our website. You may set your browser to block cookies, but a few parts of our website might not work right without them.

Third-party Links: Our pharmacy site may have links to other websites that we don’t control. We can’t influence what those sites show or how they handle privacy. Before sharing your personal info with them, make sure to check their privacy policies first.

Educational Resources: We may share educational content or links to other sites for information. However, we are not responsible for the accuracy or content of these resources. We recommend users verify the information independently.

Changes to This Policy

We may change this privacy policy from time to time. If we do, we will let you know by posting the new policy on our website. It’s a good idea to check our website regularly to see if there are any updates.

Conclusion

Your privacy is important to us at Canada Medical Store. We work hard to protect your personal and health information and use it only in ways that help you. Thank you for trusting us with your information. We promise to keep it safe and secure.

Contact us

If you have any queries about this privacy policy or how we manage your personal data, you may contact us at: