Shipping Policy

Welcome to, your trusted online pharmacy! We make getting the medicine and healthcare products you need simple and convenient.

Check out the information below for all the details about our shipping. You will find delivery times, shipping costs, and other vital information.

To ensure your satisfaction with your order, please review our simple and affordable delivery options below.

Payment Methods

At Canada Medical Store, we want shopping to be easy for you. That’s why we offer several payment options.

Credit Cards: You can pay with major credit cards, such as Mastercard, Visa, and American Express. These are safe and popular ways to pay.

Bitcoin: You may pay with Bitcoin and get up to 10% off your purchase.

Bitcoin Cash: Use Bitcoin Cash and get a special 15% discount.

We are dedicated to giving you great deals and many choices when you shop with us.

Delivery options

We use two main shipping methods, FedEx and USPS, to deliver your orders. Each method has its own advantages.


Overnight Delivery: If you choose FedEx, you can get your medicine as soon as the next day. It is the fastest way to get your order.

Tracking: FedEx provides tracking numbers so you can see where your package is and when it will arrive.

USPS (United States Postal Service)

Standard Delivery: USPS usually takes 2-3 business days to deliver your order. It is a more affordable option if you do not need your medicine immediately.

Tracking: USPS also offers tracking so that you can keep an eye on your package

Shipping Costs

The cost of shipping your order depends on two things:

Your Location: Shipping costs may differ depending on where you live.

Package Weight: The weight of your package affects the shipping cost. Heavier packages usually cost more to ship.

When you place an order, our website calculates the shipping cost. This allows you to select the shipping option that works best for you in terms of speed and price.

Order Processing Time

After you place your order, we will take some time to prepare it for shipping. Here is what happens during this time:

Order Confirmation: After you place your order, you will receive an email confirming that we have received it.

Order Processing: We then prepare your order to ship. This usually takes 1-2 business days.

Shipping Notification: Once your order is prepared and shipped, you will receive another email with your tracking number.

Delivery Delays

While we work hard to make sure your order arrives on time, there are some things that can cause delays:

Weather: Bad weather can sometimes slow down deliveries.

Holidays: During busy times like holidays, delivery companies can get very busy, which might cause delays.

Other Factors: Sometimes, things like strikes or other unexpected events can affect delivery times.

We will do our best to keep you updated if there are any delays with your order.

Lost or Damaged Packages

We want to make sure you get your order in perfect condition. If your package is lost or damaged, you may contact us as soon as possible. Here is what you should do:

Lost Packages: If you think your package is lost, check the tracking information first. If the package is still missing, contact us, and we will help you find it.

Damaged Packages: If your product arrives damaged, please take a picture of the damage and contact us right away. We will work with you to resolve the issue.

Return and Refund Policy

Return Policy: At Canada Medical Store, we want you to enjoy your shopping experience. If you are unsatisfied with your purchase, you can return it within seven business days of receiving it. Just ensure it’s still in its original box and in good condition.

Refund Policy: We will complete your refund within 3 to 5 business days after receiving your returned item. The refund will be processed using the same payment method you used for your purchase. If you have any questions, please call us at [phone number]. We are here to help!

Changing Shipping Address

If you need to update or change the shipping address after placing an order, you may contact us as soon as possible. If your order has not been shipped yet, we will update the address for you. 

If your order has already been shipped, we will work with the shipping company to try to redirect your package, but this may not always be possible.

Signature Requirement

Few orders may need a signature upon delivery. It is usually for higher-value items to ensure they are delivered safely. If you will not be home during delivery, consider shipping to an address where someone can sign for the package, such as a work address.

Undeliverable Packages

If a package is returned to us because it was undeliverable (wrong address, no one available to receive it, etc.), we will contact you to arrange for reshipping. Additional shipping charges may apply.

Contact Us

If you have any questions about our shipping policy, please get in touch with us. We are here to help!

Thank you for shopping with Canada Medical Store!